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ENVIRONMENTAL, SOCIAL & GOVERNANCE

Working together to help great communities grow stronger.

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Our communityCommunity Impact Report
 

Environmental, Social & Governance

At Heritage, we place a high priority on operating in a responsible and respectful manner. We are committed to the environment and sustainability efforts, to our people, our customers and strengthening the communities and markets in which we operate our business. We have used the Sustainability Accounting Standards Board (SASB) Commercial Bank framework to identify specific areas of focus as well as industry guidance published by respected national and international organizations to identify risks and to further develop our Environmental, Social & Governance platform.
SASB Disclosure
 

Environment & Sustainability

A sustained environment provides a stable place for people to live, work and play.

Reduce, Recycle and Reuse
We demonstrate environmental responsibility in various ways, including:

  • Continually reducing our carbon footprint with the consolidation of facilities;
  • Using green janitorial products;
  • Replacing standard light bulbs with LED bulbs that have a longer life and use less energy;
  • Repurposing existing furniture whenever possible instead of buying new; and
  • Recycling in most locations with a plan to implement recycling across our entire footprint.

 

Sustainable Practices
We are focused on sustainability throughout our everyday business practices by:

  • Using technology that provides for a paperless environment and transactional efficiencies;
  • ECycling old technology equipment (15 tons to date) to avoid sending it to landfills;
  • Energy saving pilot program with our Hillsboro branch by partnering with Energy Trust of Oregon and SEM;
  • Achieving a Gold Sustainability at Work certification for the Portland office; and
  • Having a management-led Green Team Committee focused on sustainability bank-wide.

 

 
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Inclusion & Belonging

We recognize and appreciate the importance of creating an environment where all employees feel valued, included and empowered to do their best work. We believe that each employee's unique experiences, perspectives and viewpoints add value to our ability to be the leading commercial community bank in the Pacific Northwest.
We are dedicated to fostering a workplace where every individual has the opportunity to succeed based on their talents, skills and contributions. We've built a foundation based on respect, fairness and equality that empowers employees to reach their full potential. We are committed to serving a diverse workforce where all employees have access to the resources and opportunities they need to excel—ensuring that success is driven by merit, dedication and performance.
By cultivating a workplace that values inclusion and belonging, our employees thrive and our customers benefit from a team that brings excellence, expertise and a deep commitment to their financial success.
 

Our Customers & Communities

We strive to improve our communities by driving positive economic growth for businesses and individuals of all income levels. We continuously demonstrate our commitment to our customers and the communities where we live and work, as exemplified by the array of loan, deposit accounts and service options that we offer:
  • Digital banking services that are secure, cost effective and sustainable
  • Deposit products such as Fresh Start Checking provides our customers the opportunity to reestablish a positive checking account history
  • Flexible small business lending options
  • Community development loans, investments and grants
  • Ensuring the privacy and security of customer information is a high priority
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Corporate Governance

We are committed to effective corporate governance, acting in a manner that best serves the interests of the bank, it's shareholders, employees and communities. Our Board of Directors reviews Heritage's policies and business strategies and advises executive management, who manage and implement Heritage's business model and operations. The board has adopted Corporate Governance Guidelines, committee charters, Stock Ownership Guidelines and various policies, including the Code of Ethics Policy and Whistleblower Policy, to provide a framework for effective governance practices. Governance is a continuing focus at Heritage and in this section, we describe our key governance policies, guidelines and practices.
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